+60 3 2731 9315

At Applause Research Services, we're dedicated to providing top-tier, reliable sample respondents for client-conducted surveys. Recognizing the vital role of quality samples in successful market research, our stringent quality control measures are crafted to ensure every respondent aligns perfectly with your project's needs, maintaining authenticity and relevance throughout.

Quality Control Measures

Robust Panel Recruitment Utilizing a mix of social media, online communities, and referrals, we build a diverse and representative respondent pool. Continuous monitoring and regular updates keep our panel actively engaged, ensuring a consistently high-quality respondent base.

Demographic and Psychographic Screening We conduct thorough screening for demographic and psychographic traits to ensure each panel member aligns perfectly with diverse research needs. Regular updates to our panellists’ information maintain the precision of our targeting and segmentation.

Anti-Fraud Measures We implement advanced verification techniques to authenticate respondent identities, ensuring data collection integrity. Sophisticated algorithms in our systems effectively detect and prevent fraudulent activities and duplicate participation.

Engagement and Quality Assurance We actively monitor respondent engagement to ensure attentive participation in surveys. Feedback from respondents is essential for us, guiding continuous improvements in panel quality.

Compliance with International Standards We are firmly committed to ethical practices, strictly adhering to international market research standards. Our adherence to global data privacy regulations guarantees the security and confidentiality of respondent information.

Customized Sample Matching We excel in understanding and meeting unique client needs, customizing our sample selection to perfectly match specific research objectives. With dynamic segmentation, we ensure precise targeting across a wide range of criteria, enhancing research accuracy.

Technological Integration and Support Our technology seamlessly integrates with multiple survey platforms, supporting various research methodologies. We provide continuous technical support for effective collaboration between our sample provision and your survey tools.

Fraud Detection System

Link Manipulation Detection Our system actively identifies and prevents survey URL tampering, a tactic used by fraudsters to bypass questions or access incentives improperly, thus safeguarding the survey's integrity.

Hash Failures We employ advanced cryptographic hashing to secure survey links. Any attempt at URL tampering is detected through hash inconsistencies, leading to the immediate termination of the survey session.

IP Validation Utilizing sophisticated IP analysis tools, we identify and block participants with high-risk IP addresses. This step is crucial in preventing fraudulent activities and potential bot participation in surveys.

Geo IP Validation Through geo-location technology, we verify the actual location of respondents against their claimed locations. Discrepancies or the use of routing techniques to mask true IP locations result in participant termination.

Device Fingerprinting Our approach includes a detailed analysis of each participant’s device, using factors like browser type, operating systems, language settings, and IP addresses. This helps in creating a unique device fingerprint, crucial for detecting and preventing duplicate or fraudulent entries.

Behavioral Analysis Our system analyzes respondent behavior patterns, like mouse movements and response times, to detect and prevent automated bot responses.

CAPTCHA Integration CAPTCHAs are integrated at critical points in our surveys to distinguish real users from automated bots, enhancing the legitimacy of responses.

Network Behaviour Analysis We use network behaviour analysis tools to monitor traffic patterns, identifying suspicious activities such as multiple responses from the same source.

Validation Framework

Behaviour in the Screener We closely monitor how respondents interact with screening questions, identifying any patterns of dishonesty or random answering. Respondents exhibiting suspicious behavior are flagged and removed to ensure data quality.

Real-Time Attention Check Questions We embed real-time attention check questions throughout the screener. These questions are designed to be straightforward but require reading the question to answer correctly.

Behavior in the Survey By examining response patterns within the survey, we detect signs of inauthentic or disengaged behavior. Respondents who show irregular answering patterns are removed from the dataset to maintain the integrity of survey results.

Session Duration The time respondents spend on each survey is carefully monitored. Responses completed in abnormally short or long durations are flagged. This helps in identifying and investigating potential instances of low engagement or non-serious participation.

Status Upon Survey Completion We ensure that respondents genuinely complete surveys without bypassing sections. Our system implements final validation checks before accepting a survey as completed, thereby preserving the accuracy of collected data.

Conversion Tracking Monitoring the conversion rate from invitation to survey completion allows us to identify any anomalies indicative of fraudulent activity. We analyze response rates and completion patterns to detect inconsistencies or suspicious trends.

Multi-Device Cross Checking We Identify and compare respondent data across multiple devices to ensure consistency in responses and detect any discrepancies.

Head Office :

  • A-03-13 Tropicana Avenue No 12 Persiaran
  • PJU 3 Tropicana, 47410 Petaling Jaya
  • Selangor, Malaysia
  • E-mail: sales@arserviceco.com

Branch Office :

  • Level 35-02 (East Wing), Q Sentral, 2A,
  • Jalan Stesen Sentral 2, KL Sentral Kuala
  • Lumpur 50470, MALAYSIA
  • E-mail: sales@arserviceco.com

contacts :

  • US +1 (401) 657 8035
  • MY +60 3 2731 9315
  • Fax : +60 3 2731 9399
  • Mob: +60-1 4504 3627

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