+60 3 2731 9315

Our Leadership & Team

Experienced professionals driving insights, building partnerships and delivering excellence in global market research.

R. S. Mishra

R. S. Mishra

Managing Director

R. S. Mishra is the Managing Director of Applause Research Services, providing strategic leadership and guiding the company’s overall growth, direction and global expansion. With a strong understanding of the international market research industry, he has built the company into a trusted partner for research agencies and organisations across multiple markets. His leadership is centred on developing long-term client partnerships, strengthening global capabilities and maintaining high standards of quality, transparency and professional service. He continues to lead the company’s business strategy and future development with a clear vision for reliability, innovation and client-focused solutions.

Strategic Leadership
Global Business Growth
Vision & Innovation
bruce

Bruce Balie

Client Services Director

Bruce is the Client Services Director of Applause Research Services, supporting the company’s strategic development, client-service standards and continued business growth. With more than 13 years of experience, he brings strong expertise in client relationship management, service delivery and commercial coordination. His client-focused leadership helps strengthen long-term partnerships, maintain service quality and ensure responsive support across international research projects.

Sales Leadership
Business Growth
Market Expansion
nwafor

Nwafor Issac

Client Service Director

Nwafor leads client-service initiatives with a focus on responsive communication, dependable delivery and long-term client satisfaction. He works closely with clients and internal teams to understand project requirements, coordinate suitable research solutions and maintain consistent service quality throughout the engagement.

Client Focus
Service Excellence
Relationship Building
Nur Marhain

Nur Marhain

Client Services & Business Development Executive

Nur supports client services and business-development activities across the company. She assists with client communication, proposal coordination, follow-ups and internal project alignment, helping ensure that opportunities are handled professionally and that clients receive timely, clear and responsive support.

Client Support
Proposal Management
Communication Excellence
Chidera Ugwu

Chidera Ugwu

Project Manager

Chidera manages research projects from planning through completion, coordinating timelines, fieldwork requirements, internal teams and client communication. She focuses on organised execution, quality control and timely delivery, helping ensure that project expectations are understood and consistently met.

Project Management
Timely Delivery
Quality Assurance
Eunice

Eunice

Finance Manager

Eunice oversees financial planning, budgeting, reporting and day-to-day financial coordination. She supports accurate records, responsible financial management and timely internal reporting, helping maintain financial integrity and enabling informed business decisions across the company.

Financial Planning
Budget Management
Financial Integrity

Head Office :

  • A-03-13 Tropicana Avenue No 12 Persiaran
  • PJU 3 Tropicana, 47410 Petaling Jaya
  • Selangor, Malaysia
  • E-mail: sales@arserviceco.com

Branch Office :

  • Level 35-02 (East Wing), Q Sentral, 2A,
  • Jalan Stesen Sentral 2, KL Sentral Kuala
  • Lumpur 50470, MALAYSIA
  • E-mail: sales@arserviceco.com

Contacts :

  • US +1 (401) 657 8035
  • MY +60 3 2731 9315
  • Fax : +60 3 2731 9399
  • Mob: +60-1 4504 3627

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